All products sold online are available to reserve and collect or can be delivered locally within a 20 mile radius. Outside this area and for national delivery we use Palletline who deliver goods for us which are able to be palletised. These include bulk bags of sand and gravels, packs of slabs and bricks etc. However they are unable to deliver products such as fence panels, lengths of timber etc.
Delivery cost guide.
Any goods up to 10 tonnes locally ( ie Codsall/Bilbrook) = £12.00 inc VAT
Any goods up to 10 tonnes within a 5 mile radius of our depot = £15.00 inc VAT
Any goods up to 10 tonnes within a 5-10 mile radius of our depot = £20.00 inc VAT
Any goods up to 10 Tonnes within a 10-15 mile radius of our depot = £25.00 inc VAT
Palletised goods delivered nationally = Approx £40.00 per pallet dependent upon area and number of pallets.
Please email your proposed shopping list and we will confirm delivery cost and availability.
Reserve and Collect
Prices shown are Reserve and Collect prices and include VAT.
For a small additional charge, you can arrange delivery of your items. We deliver Monday-Friday between 8.30am and 5.00pm. Delivery will normally take place on the day agreed with yourself. During April to June we will require 3-5 days notice. At other times we will normally require 1-3 days notice.
Nationwide Delivery for Palletised and Bulk Packed Items
Products that are bulk packed and state that they are available for Nationwide Delivery have the delivery excluded in the price shown.
We would ask that where possible at the time of your delivery you check the condition of the goods and ensure we have provided the correct quantity. Our driver will ask you to sign the delivery note and any shortages or damaged goods should be recorded on the delivery note.
Many goods we supply are natural products and may have natural variations in colour and surface imperfections. Timber products may have small shakes and /or timber knots etc, the colour of the timber may vary slightly and will fade with time. So long as these natural defects do not impair the intended purpose for which it was sold, we class the products as acceptable and we will not deliver free of charge replacements. However you may return such goods to our yard and we will do our best to find a better example of the same item at no extra cost.
Most of the timber we supply is UK grown, and is not suitable for structural applications such as forming roofs or as floor joists etc. If in doubt please contact us for advice.
Defective or damaged goods will be replaced free of charge so long as you notify us within seven days of receiving your delivery. It would be helpful if you could email us a picture of the item to ensure we provide the correct replacement.
If you are not happy with the products for any reason (except damaged or faulty) you may return the goods at your own cost and we will refund you the cost of the product excluding delivery charges.
Excess items may be returned to us, as long as they are undamaged and in a saleable condition. In such instances a restocking charge of 25% will apply.
Any of the above will not affect your statutory rights.